Online Sales Policy
Checkout Button
|
PayPal Checkout Button
|
PROM, HOMECOMING, & PAGEANT - FASTEST Shipping in the USA
Guaranteed to beat/match any website/stores delivery date!*
Website Customer Service available 24/7 including weekends and holidays!
(573) 315-3559
|
Ships Out In |
Ships Out In |
Guaranteed Delivery |
|
|
Free Ground Shipping |
1-3 business days |
1-5 business days |
Guaranteed Delivery in 3-5 business days |
|
Rush Shipping |
1-24 business hours |
1-24 business hours |
Guaranteed Delivery in 1-3 business days |
Most Rush Shipping orders ship out Monday-Friday. Saturday morning delivery available!
We will always check to make sure your dress can arrive before your wear date!*
Check the status of your order anytime! 24/7 Texting Customer Service ~ (573) 315-3559
Breeze Bridal & Prom Floor Length Garment Bags may ship separately via USPS.
Rush Production is available for some styles that are currently not in stock and need to a special order/special cut for a future event. Text us to request estimated delivery times and provide the dress you want to order and your wear date. 24/7 Texting Customer Service ~ (573) 315-3559. Rush Production is not guarenteed and is the only option when the wear date is very close to the estimated production time for a dress. Standard Production is the current availability that is stated on the wesbite.
PO Box, APO, FPO, DPO
PO Box orders are shipped via USPS and are estimated to be delivered in 1-5 bussiness days once shipped.
APO, FPO, and DPO are shipped via USPS. Shipping times may vary, but are estimated to be delivered in 7-21 business days after your order has shipped. In order to process all orders in a timely manner, please make sure to correctly indicate the shipping address. Click HERE for more details from USPS. Please note, shipping insurance orders may also include or require signature for package.
International Orders and orders being shipped to Hawaii, Alaska, Puerto Rico, Canada, or Mexico must be submitted through PayPal to select the correct International Shipping option. International orders may require a signature for delivery. Free Shipping offers do not apply on any International Order.
Please see our full Shipping and Delivery Terms and Conditions for more information.
Layaway
Layaway is availble for all full priceD dresses or gowns!A one-time non-refundable $75 payment plan fee will be applied to the down payment for each Prom dress, Homecoming dress, and Formal dress placed on a Layway Payment Plan or Special Order Payment Plan.
A one-time non-refundable $150 payment plan fee will be applied to the down payment for each Bridal gown, veil, and bridal accessory/item placed on a Layaway Payment Plan or Special Order Payment Plan.
Once your down payment has been met, you will receive an email with your payment summery.Dresses on sale, special order dresses, orders submitted with a wear date of less than one month. and orders submitted with a promocode are not eligible for Layaway and will be processed in full and shipped out.
EASY & INTEREST FREE LAYAWAY! (Sample Online Layaway Payment Plan)
|
Online Order Date |
50% |
25% |
25% |
Order Ships Out/Pick Up Ready |
|
January 16th, 2023 |
January 17th - 19th |
February 17th - 19th |
March 17th - 19th |
Ship Out: March 22nd - 24th |
Please see our full Layaway Online Sales Policy Terms and Conditions for more information.
*Layaway Exclusions: Special Order Prom, Homecoming, and Formal wear dresses. Bridesmaids dresses. Dresses/products at a discount/sale. Rush Shipping and Rush Production dresses/gowns. Excludes orders with a wear date less than one month at the time of order.
Orders submitted for the above excluded dresses/products will be charged in full at the time of order.
Prom, Homecoming, Pageant, Bridal, Bridal Party, Accessories, Designer Shoes
Breeze Bridal & Prom is a full service specialty retailer store with a brick & mortar physical location where customers shop daily. We assure you that your experience ordering from us online can only be surpassed if you come to our store to experience our outstanding customer service in person. When you place an order on our website we will treat you with the same care and respect that we extend to our in-store customers.
Feel free to contact us if you have any questions on sizes based on the designer’s measurements. Size charts are available on each page for each product and can be used as a reference by the customer.
Orders are processed in the order in which they are received. Allow 1-3 business days for processing time.
All Sale dresses/products are Final Sale (no returns, no exchanges) and are sold as is. If you have any questions for the product condition, contact the store at 573-817-2262 during business hours before placing your order. Products/Dresses on sale and promotional offers are subject to change at the sole discretion of Breeze Bridal & Prom.
In-Store and Online Sales Policy
All orders/purchases are Final (no return, no exchange). Orders cannot be cancelled.
Orders (online orders/purchases or in-store orders/purchases) that are sent back to Breeze Bridal & Prom or to the designer via UPS or USPS or any other carrier (for both USA and International orders), for any reason, will incur a 100% restocking fee (restocking fee cannot be reversed, no exception).
Reasons included, but are not limited to, the customer did not accept the package(s) or did not pick-up the package(s) at a UPS or USPS postal location (Return to Sender, including UPS access point, PO box, etc...), or if the order is sent to Breeze Bridal & Prom or the designer by the customer for any reason, the order/dress/product will result in restocking fees of 100% of the full order (restocking fee cannot be reversed, no exception).
No returns/exchanges or credits will be issued for in-store or online purchases for all products/items/dresses for any other reasons other than those indicated below.
We have no control and accept no responsibility for the sizing you select for you merchandise. Please check the provided size chart to ensure correct sizing. Contact the store at 573-817-2262 during business hours to speak to a sales associate in regards to sizing or text us 24/7 Texting Customer Service! ~ (573) 315-3559 for a size reference/size chart before placing your order.
Breeze Bridal & Prom is not responsible if the customer is not available at time of carrier delivery or if the order is not picked up at the carrier facility in a timely manner as such to receive/pick up the package before the wear date.
If an incorrect or past wear date is provided, your order will be processed as soon as possible and shipped. If a wear date is not indicated or a wear date is not correctly submitted (MM/DD/YY format), then your order will ship out as stated on the website. You cannot change or update your wear date once your order has shipped. If you need to update the wear date on your order, text us ASAP.
24/7 Texting Customer Service! ~ (573) 315-3559
No returns/exchanges or credits will be issued for orders submitted with a wear date of less that 2 weeks if the Free Ground Shipping or Free Shipping option is selected. We recommend looking into Rush Shipping options as we are not responsible for any delays that may occur due to/by the carrier. NO REFUNDS OR CREDITS ARE ISSUED FOR ORDERS PLACED LESS THAN TWO WEEKS BEFORE YOUR WEAR DATE, EVEN IF YOUR DRESS IS DELIVERED AFTER THE WEAR DATE PROVIDED.
Pick Up In Store orders will be contacted via phone call, text message, and/or email when ready for pick up. Pick Up In Store orders must be picked up within 7 business days after notice or by the wear date provided (whichever is sooner). If a Pick Up In Store order is not picked up by the wear date provided on your order, for any reason, the order/dress/product will result in a non-refundable restocking fees of 100% of the full order (restocking fee cannot be reversed, no exception).
If you have any concerns with your order, the customer must contact the store within 48 hours (2 business days, including weekends) of delivery of your package. The customer must contact via texting us 24/7 at 573-315-3559, or by submiting an order status/inquiry using the link/form below. Once we receive and review your inquiry, a sales associate will contact you via phone call, email, and/or text message within 3-5 business days. Any inquiries/concerns submitted after 48 hours (2 business days, including weekends) of delivery of your package will not be eligable for review. Inquiries/concerns will be closed if they are incomplete by the customer or if the customer fails to contact the store in a timely manner.
Order Status/Inquiry
Privacy Policy: By providing your phone number through our texting customer service or through our appointment form, Book an Appointment, you agree to receive text messages from Breeze Bridal & Prom regarding updates on your inquiries, order status updates, appointment updates, and promotional messages. Customer's phone number and private information will not be shared with any third parties/affiliates. You can opt out at any time by replying 'STOP' to any message.
Thank you again for shopping with Breeze Bridal and Prom!
Breeze Bridal & Prom
3200 Penn Terrace #115
Columbia, MO 65202
(573) 817-2262
24/7 Texting Customer Service! ~ (573) 315-3559